Shipping Policy

Last Updated: December 2025

At Divine Shop, we aim to provide a smooth, fast, and reliable shipping experience for all customers across the United States. Please review our shipping policy below to understand how orders are processed, shipped, and delivered.

1. Shipping Coverage

Divine Shop currently ships only within the United States, including all 50 states.
We do not offer international shipping at this time.

2. Order Processing Time

  • All orders are processed within 1–2 business days (Monday–Friday).

  • Orders placed on weekends or public holidays will be processed the next business day.

  • Once your order is processed, you will receive an email confirmation with tracking information.

3. Shipping Methods & Delivery Time

We offer reliable domestic shipping through major carriers such as USPS, UPS, and FedEx.

Estimated delivery times:

Shipping Method Delivery Time
Standard Shipping 3–7 business days
Expedited Shipping 2–3 business days
Priority Shipping 1–2 business days

Delivery times may vary slightly based on carrier delays, weather, or high-volume seasons.

4. Shipping Cost

Shipping charges are calculated at checkout based on:

  • Order weight

  • Destination

  • Selected shipping method

Any promotional free-shipping offers will be clearly indicated on the website.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order through the carrier’s website at any time.

6. Incorrect Address Disclaimer

Please ensure your shipping address is correct.
Divine Shop is not responsible for delays or lost packages due to incorrect or incomplete addresses entered by the customer.

If you notice an error, contact us immediately at support@divineshop.com.

7. Lost, Delayed, or Damaged Packages

  • If your package is lost or significantly delayed, please contact us so we can file a claim with the carrier.

  • If your item arrives damaged, notify us within 48 hours with photos and order details.

8. Order Not Received

If tracking shows your order as delivered but you haven’t received it:

  1. Check with neighbors, household members, or your building manager.

  2. Allow 24 hours, as some carriers mark packages delivered early.

  3. Contact us for assistance with a carrier investigation.

9. Shipping Restrictions

Certain products may have shipping restrictions within specific states (e.g., hazardous or regulated items).
Any restrictions will be clearly mentioned on the product page.

10. Contact Information

For shipping questions or support, reach out to us at:

📧 support@divineshop.com